Troubleshooting the ice machine not working

Troubleshooting ice machine maybe it’s not working and how to solve ice machine electrical problems.

Solve the problem of ice machine not working electrically

Question: My family’s ice machine with a capacity of 3 tons/h suddenly doesn’t run, turns on the switch, the light doesn’t come on, the pump compressor doesn’t work either. So is there a problem with the ice machine? And how to solve it?
Answer: In case the light does not light, the pump compressor does not work due to an electrical problem

Troubleshooting the ice machine
Troubleshooting the ice machine

You need to check the following elements:

Solve the problem of the ice machine not working

  • Check the power supply for phase loss.
  • Current voltage level.
  • Check the fuse (aptomat) inside the cabinet.


Need to ensure electricity and water supply for the machine. Magnetic starting contacts, timer operation, relay operation, short or short circuit.

It is possible that during the installation process, the technician also made mistakes or because the power level you are using is not suitable for the output of the ice making system. This will affect the quality of ice, the function as well as the life of the ice machine.

After finding and solving, check again to see if there are any errors and then let the machine work again.
Maybe you want to see more: Mini and industrial pure ice machine products at ICE COOL

For advice on selection and support on construction and installation of cold storage preservation ice machine, for the most economical and reasonable use.

Please contact ICE COOL Vietnam at:

Hotline:  0935 345 808 or call the switchboard:  094 110 8888 for the most free and thoughtful consultation.

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Invest in an ice cube machine

  • Contact hotline 094 110 8888 for advice and support on customer concerns about ice machine ICE COOL
  • Take customers to visit the ice factory
  • Factory design, ice machine installation location

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